Get in Touch

We're here to help you preserve and celebrate precious memories

Email Us

support@ilive.app

hello@ilive.app

Call Us

+254 700 000 000

Mon-Fri, 9am - 6pm

Visit Us

Nairobi, Kenya

Global Support Team

Response Time

24-48 hours

Emergency: 12 hours

Send Us a Message

Have questions about creating a memorial or need assistance? We're here to help.

We respect your privacy. Your information will never be shared.

Frequently Asked Questions

How do I create a memorial?

Creating a memorial is simple! Click the "Create a Memorial" button, fill in basic information about your loved one, and you'll have a beautiful memorial page in minutes. You can always add more content later.

Is iLive free to use?

Yes! Basic memorials are completely free. We offer premium plans with additional features like ad-free experience, more storage, and custom domains for those who want them.

Can I control who sees the memorial?

Absolutely! You can set privacy to Public, Link-only, Invite-only, or Family-only. You're in complete control of who can view and contribute to the memorial.

How does the QR code work?

Each memorial gets a unique QR code that you can print and place at the gravesite. Visitors can scan it with their phone to instantly access the memorial page, even without creating an account.

Can multiple family members contribute?

Yes! You can invite family members with different roles (Admin, Editor, Contributor) to help manage and contribute to the memorial page together.

How long are memorials kept?

Memorials are kept forever. We're committed to preserving memories for generations to come. Premium plans include additional backup and archiving features.

Our Global Presence

Africa Headquarters

Nairobi, Kenya

Supporting families across Africa

North America

New York, USA

Serving the Americas

Europe Office

London, UK

Supporting European families

Asia-Pacific

Singapore

Growing presence in Asia